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• Business Startup Spend an afternoon with a range of experts.  Access our knowledge, tools and contacts to discover how to turn your idea into a business success.
• HR for Retail Tailored for the retail sector, this training looks at the challenges in the sector and how to respnd to them.
• HR for Hospitality Tailored for the hospitality sector, this training looks at the challenges in the sector and how to respond to them
• Negotiating Skills The ability to negotiate well is both a key business and life skills
• Successful leadership skills  Contrary to popular opinion, leaders are not born, they are made.  Leadership is a skill that you can cultivate, not an exclusive quality that some people are born with.  Attend this interactive and practical leadership course and return to your organisation with renewed focus, energy and vision as a highly effective leader.
• Motivating Staff How to work with staff to keep them motivated.  Ensure you and your staff are aiming for the same goals, sort out staffing issues now rather than later.
• Time Management Some days you achieve a lot but others you can't seem to get anything done.  What are you doing differently on those days?
• Handling Conflict This workshop will give managers and employees in the workplace an understanding of how conflict arises and a set of practical tools with which to reduce and resolve conflict.
• Customer Service Skills The key to providing exceptional service is your employees having both the confidence to use their skills, knowledge and personality to meet the customers' needs and most importantly, the desire to put the customer first.
• Presentation Skills Many presenters have no idea of what can be achieved.  Learn the power and opportunity we are given every time we make a presentation.
• Telephone Sales Skills People are reluctant to make commitments over the phone.  But the phone can still be a powerful sales tool if you learn to use it with personality, integrity and skill.  Mastering a few techniques could have a dramatic impact on your sales.

Click here to read more about our 101 Series available on demand

Want to attend BOSS Group Ltd seminars?
Interested in attending our seminars?  Complete a booking form in our trainng programme now.